Shipping Policy

We strive to deliver your order promptly, securely, and in excellent condition. Below is an outline of how our production and shipping process works.

Product group	Handling time	Transit time
Graphic Apparel (T-Shirts, Hoodies, Sweatshirts)	1–2 business days	4–7 business days
All-over Prints Product (3D Hoodies, Ugly Sweaters)	3–5 business days	10–12 business days

Production & Shipping Times (Detailed)

Graphic Apparel (Printed in the USA)

• Products: T-Shirts, Hoodies, Sweatshirts
• Production Time: 1–2 business days
  • Each item is printed to order in the U.S. by our fulfillment partners.
  • Orders placed before 2:00 PM CT (Mon–Fri) typically enter production the same day.
  • Orders placed after cut-off, weekends, or holidays begin the next business day.
• Shipping Time: 4–7 business days
  • Carriers: USPS, UPS, or FedEx, depending on destination and package size.
  • Tracking information is sent within 24–48 hours after pickup.
• Why Faster? Domestic production = shorter routes, reliable carriers, no customs delays.

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All-Over-Print Apparel / 3D (Printed in Asia)

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Delivery Estimates

• 2D Apparel: 5–9 days total (production + transit)
• 3D Apparel: 13–17 days total (production + transit)

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Important Customer Notes

• Split Shipments: Mixed orders (2D + 3D) may ship separately. You’ll receive individual tracking numbers at no extra cost.
• Delivery Variations: Carrier delays, holidays, or severe weather can affect exact delivery times.
• Shipping Cost: Free for all U.S. orders.
• Tracking: Emailed automatically once your shipping label is created.
• Customer Support: We respond within 1 business day.
• Quality Assurance: All items are printed on demand by trusted production partners.

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Order Cut-Off

• Orders placed before 2:00 PM CT (Mon–Fri): processed the same day.
• Orders placed after 2:00 PM CT, weekends, or holidays: processed the next business day.

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Carriers & Tracking

• Carriers: USPS, UPS, FedEx.
• Tracking details are emailed as soon as the label is created.
• Tracking activates within 24–48 hours of pickup.

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Address & Order Changes

• Address updates or adjustments must be requested before the order ships.
• Once a label is created or the package is in transit, changes cannot be guaranteed.

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Undeliverable or Returned Packages

• If a package is returned due to an incorrect/undeliverable address, we will contact you.
• Orders can be resent once a corrected address is provided (additional shipping fees may apply).

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Delays Beyond Our Control

• Weather events, seasonal surges, or carrier issues may cause delays.
• We’ll notify you if significant disruptions occur.

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Lost, Damaged, or Missing Orders

• Damaged on Arrival: Contact us within 7 days with photos of the item and packaging.
• Lost in Transit: If tracking shows no updates for an extended period, we’ll work with the carrier to resolve or replace your order.
• Marked Delivered but Not Received:
  • Verify the delivery address on the tracking info.
  • Check with neighbors or building staff.
  • Wait 24 hours (some carriers pre-scan).
  • Contact us if still missing.

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Shipping Regions

Currently, we only ship within the United States.